You should post this to ALL newsgroups, so people around the world will be
warned to AVOID CHEAPTICKETS!!
Thanks for having the courage to let us know about these s***.
On Sun, 13 Apr 2008 14:48:08 -0400, "Bob Fusillo" <rfusillo@[EMAIL PROTECTED]
>
wrote:
>CheapTickets.Com drops the Ball. Hard. And refuses to pick it up.
>
>In mid-November I contacted CheapTickets.com for two tickets, at the end
of
>May, from London to Atlanta. They offered me a London/Chicago/Atlanta
>flight. I sent all my details, including my credit card number, and
received
>an email stating "Your flight is confirmed" for both legs.
>
>No more from them. In April, I checked with Air India because I wondered
if
>the flight time might have been changed. I was told that my reservation
had
>been cancelled. Air India knew not why, and referred me to Cheap Tickets.
>
>In thirty five minutes of increasingly heated discussion with the
outsourced
>reps and supervisors in Western Australia, no one could tell me why the
>flight had been cancelled. I was told that it was my fault for not
>contacting Air India, although nothing in their email or website said
that
>it was necessary: I had assumed -- foolishly they implied -- that "Your
>flight is confirmed" meant that my flight was confirmed.
>
>My wife tried again, for another twenty five minutes, and got the same
>runaround. One supervisor said that they had sent an email telling us of
the
>cancellation ( but not why). We did not get it. When she asked him to
send a
>copy he said he would, but we have not gotten it either.
>
>We had to get to Atlanta, so it meant a new ticket. The fare had, of
course,
>gone up several hundred dollars since the November booking. And then,
>multiplying the anger, the fare went up again while I was talking to
them.
>
>Cheaptickets.com has lost my business. You might wish to consider my
>experience and look elsewhere.
>
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