Re: Robbery by Elisa in Finland ( mokkula )

Mhitsos*** wrote:
> http://www.elisa.fi/laajakaista/mobiililaajakaista/
> The above shit Elisa is selling.
> It does not matter what contract you have with them.
> One MB or 2 or less. You will get if you are lucky 25% of what your
> paying for. As I said " if you are lucky ". For many people as it has
> turned out they have a 1-10 percent of the download speed they are
> paying for and since the advertisement of Elisa is great ( " the
> peoples people " ) people trusted the company and its product. I my
> self turned up with 1-2% of the speed I paid for. So I canceled the
> contract which is possible but Elisa is requiring me to pay them for
> the next 24 months even if I don't use their service. You have the
> right to bring your modem back " for repair " but it's not the modems
> fault its their servers and lines.
> It took Elisa 3 weeks to cut my Internet off. I used their service
> once one evening only. I got the bill I paid and got an email that
> they put me offline. " Great " I was thinking. 5 weeks later I get a
> letter stating: Our service will be better in the near future so there
> is no reason to stop the contract. I have been putting you online
> again 2 days ago. I complained to them that I don't want to be online
> and that they can't put me back online without my permission. a few
> weeks later I get the bill: I have to pay for the 5 weeks i have been
> offline plus the 3 weeks where she put me on again and I don't use
> their service. I removed their program and deleted the password and
> when I asked way way back for a new passport from the Elisa shop the
> sails person said to me: " There is no need since you want to stop
> using our service ".
> Now people are gathering up to do something against it.
> You know " you have to honor your commitment ( 2 years contract ) but
> they don't have to deliver.
> It's like saying " you pay for the wine you ordered but not for the
> wine you got ".
> Elisa is then dishing bullshit out like: Maximum speeds are not always
> possible and it depends on the net traffic bla bla. On some place they
> admitted that getting 1/3 of the speed you ordered is " very normal ".
> Well I got only 2% of the speed I ordered AND paid for it. I guess
> Elisa is considering this " normal too ". Like having somebody pay for
> a service he is not using and isn't working anyway.
> There are customer protection agencies in Finland but they haven't got
> the balls. Perhaps their competition would like to sponsor some bad
> press against Elisa?
> About Sonera a poster was saying that he switched from 2 MB Elisa to 1
> MB Sonera. Which is much cheaper, twice the speed he got through
> Elisa's 2 MB and more reliable. No laggings no cutoffs.
> If you complain to Elisa you can wait 3-4 weeks for an answer.
> Saunalahti always answered me within 3 days.

Elisa wants money for nothing. You pay what you order and not what you 
get. Nazis? You bet they are!