Every firm has their culture. A culture of the company plays a major role in the way the firm operates. It helps in the relations of customers and the way the employees behave and relate to each other. The OSI Group has established their beliefs as an organization. David McDonald, the President of the Organization, says that they are committed to giving their clients the best and exceeding their expectations. David McDonald joined the firm more than three decades ago. He says that the mission of the company has always been to become the most prestigious food distributor.
David says that they are very many benefits that they get from being a private company. They have many options that they can always explore. He explains that to achieve their goals; there is the need for transparency and patience with their clients. He says that they aim at learning new things every day. The good thing is there have been many investors who have been there before them; they encountered similar challenges, but they were able to overcome them in the long run.
Managing OSI being a global company is not an easy task. Every nation and culture has the food that they prefer. They also have certain beliefs. David McDonald explains that there have partners in all the regions they supply their goods and services. The managers of the regions understand the culture of their people and interact with them to get to understand their needs. They let their managers lead at the regional levels by providing them with the resources they need. Fortunately, the costs are highly minimized as a result of the economies of scale.
The clients are a major part of the chain of production. At OSI, they understand the value of their customers. They are keen on the feedback they get from their customers. David McDonald says that when they are challenged by their customers to do better in a certain area, they take it as an opportunity to learn something new. He further explains that effectiveness among the employees is measured, but there is room for mistakes. He says that the whole group is encouraged to take risks to boost creativity. They are also taught to view the mistakes they make as lessons in career.
David McDonald says that the firm plans to continue with what they have been doing in the past. They, however, hope to serve their customers in better ways.
About David McDonald OSI Group: relationshipscience.com/david-g-mcdonald-p4523992